Indent Flow

Every dairy, bakery, feed supplier, or FMCG distributor runs on the same fragile ritual: a phone call or a WhatsApp message from a dealer, scribbled into a diary, and a stock allocation decided from memory. It works — until a dealer's order gets missed, two staff allocate the same stock twice, or nobody can say for certain what was actually delivered versus what was billed.

Blore.AI built IndentFlow to remove that fragility entirely: a single platform that takes a dealer's order the moment it's raised, allocates real stock against it, plans the delivery, confirms it on the ground, and turns it into an invoice and a payment record — without a phone call, a notebook, or a shared spreadsheet anywhere in the chain.

Phone-and-diary ordering feels manageable with a handful of dealers — until dealer count, product range, and delivery routes start working against it.

• Orders taken over calls or WhatsApp, with no single, shared record of what was actually asked for
• Stock allocated from memory or a shared spreadsheet, with no fair or auditable rule behind it
• Delivery confirmed on the driver's word, with no proof and no timestamp
• Invoices raised days later and reconciled by hand against a diary
• Outstanding balances tracked in a notebook, chased informally, disputed often
• Every new product line, depot, or dealer added means retraining the same manual process from scratch

These aren't small inefficiencies. At scale, they become missed orders, disputed invoices, and a business owner who genuinely doesn't know what's owed to them on any given day.

IndentFlow is a full order-to-cash platform for any business that distributes a physical product through a dealer or retailer network — dairies, bakeries, feed and agri-input suppliers, pharma distributors, FMCG stockists. It's not a single order-taking app; it's the complete chain: a dealer app for raising the daily indent, a rules engine that allocates available stock the moment the cutoff passes, a dispatch and delivery workflow — including an offline-first app for drivers who lose signal on their route — automatic invoicing, and payment and settlement tracking, all under one platform, branded and configured per customer.

The system runs as a continuous, four-stage cycle:

• Indent — Dealers raise their daily order from their own app, enforced against a configurable cutoff time
• Allocate — The moment the cutoff passes, available stock is allocated fairly across every outstanding indent, automatically
• Dispatch & Deliver — Approved quantities are grouped into dispatch plans and routes; drivers confirm delivery on an offline-capable app, with proof of delivery and on-the-spot collection
• Invoice & Settle — Delivered quantities become invoices automatically, and every payment — cash, UPI, or credit — is tracked to the rupee against outstanding balances

Underneath that cycle sits the same discipline for every single order line: raise it, validate it against the day's cutoff and price list, allocate it against real stock, group it into a dispatch plan and route, confirm delivery with proof, generate the invoice, collect and record the payment, and reconcile it against the ledger. The same eight-step loop, running for every dealer, every product, every day, is what makes "automatic" an accurate description rather than a marketing phrase.

This isn't a back-office dashboard built in isolation — it's designed around what actually happens on a delivery route and a dealer's shop floor.

• Configurable cutoff times, price lists, and product catalogues per customer — one platform, many businesses
• Automatic, fair stock allocation the moment the cutoff closes, with no manual picking-and-choosing
• Route-based dispatch planning, so every driver knows exactly what's loaded and where it's going
• An offline-first delivery app that queues confirmations and cash collections when signal drops, and syncs the moment it's back
• Proof-of-delivery capture — signature, photo, or OTP — on every confirmed drop
• Role-based access for every function: sales admin, depot staff, dispatch, accountant, driver, dealer — eight roles out of the box
• Automatic invoice generation the moment a delivery is confirmed, with live outstanding-balance tracking
• Multi-tenant, white-labelled apps — each customer's dealers and drivers see their own branding, not a shared generic app
• Full audit trail on every approval, override, and payment — nothing is a verbal decision
• Built-in multi-language support, so field staff and dealers aren't forced to work in a second language

For a business where the last, hardest mile is the one furthest from reliable signal, that's not a nice-to-have — it's the difference between a delivery record you can trust and one you have to double-check.

Order-to-cash visibility isn't a back-office luxury anymore — it's how distribution businesses protect their margins.
IndentFlow turns every indent into a number you can trust, from the dealer's first tap to the last rupee collected.